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Emergency SOS via Satellite: Apple Uses AAA for Roadside Assistance

Claire Grulick
Claire Grulick 2 Min Read
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In the wake of Apple’s newest release, they have also revealed a new feature with AAA for Roadside Assistance via satellite, a lifesaving service designed for iPhone 15 and iPhone 14 users who find themselves stranded in areas with no cell coverage or Wi-Fi. This innovative feature combines the power of Apple's Emergency SOS via satellite technology with AAA's commitment to safety.

Users in need of assistance will follow straightforward instructions, guided step by step through the process. Here's how it works:

  1. When stranded, users can dial or text 911 for emergency services.
  2. After dialing, they can initiate a text conversation with emergency services.
  3. Users will then connect with AAA through satellite by answering a brief questionnaire.
  4. Once connected, the iPhone will immediately engage in a text conversation with a AAA agent who can provide updates on their assistance request.

The AAA Mobile App includes a “While You Are Waiting” feature, so Members can search for nearby AAA-approved auto repair shops, Hertz rental and retail locations with discounts on auto parts.

Download the app

This collaboration highlights AAA's dedication to safety by reaching iPhone users who were otherwise unreachable in remote or communication-challenged locations such as an afternoon on the lake, an off-grid camping trip, a dead battery on a beach day or a getting a flat while leaf-peeping the fall foliage in the mountains. 

Beginning September 22, 2023, Roadside Assistance via satellite will be accessible to all iPhone 14 and 15 users in the United States, regardless of AAA Membership status. AAA Members will have their membership verified before receiving service, while non-members will be responsible for payment upon completing the service. 

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AAA Members get up to $100 when they switch to T-Mobile

When you register a new account with T-Mobile, AAA Members will not only get the most 5G coverage on highways, plus texting and data in over 215 countries, but also up to a $100 virtual MasterCard for switching. Learn more about the benefits of a T-Mobile phone plan and how to redeem the offer here.

Switch today

Disclaimer

$100 via $50 rebate/line/Max2. Reqs port, registration, validation, & new acct. Phone via 24 monthly bill credits. For well-qualified customers + tax.

Offer valid through 4/30/2025. Offer valid for Classic/Basic Memberships only. Pricing valid at member join only. Offer excludes Motorcycle coverage. Payment of full AAA Membership dues is required upon renewal. Offers, terms, conditions and restrictions apply and are subject to change without notice. Not combinable with any other offer. Offer not valid in FL, GA, MI or PR. A member can add one eligible family member for free for up to one year. Additional Associates are half price. Associate memberships are available to the Primary member’s spouse, one other adult living in the household, and their children living at the same residence or away at school. Associate members must have the same type of membership as their Primary member, with the exception of Motorcycle. Associate membership expires on the renewal date of Primary member.

Upon activation and with proper identification, AAA will provide regular AAA services and full privileges for the new member. Roadside benefits begin three days after payment of dues. Some restrictions apply. Roadside assistance is provided by independent facilities contracted by AAA. Coverage in taxis, limousines and other ride-sharing conveyances is excluded. Visit AAA.com/MemberHandbook for details about member benefits, including any limitations or restrictions. Offers, terms, conditions and policies are subject to change without notice. Savings partners subject to change. Source: 2023 AAA U.S. Market Track national surveys. Includes service vehicles owned by clubs and service vehicles owned by third parties under contract with AAA to provide services to AAA members. Taxes, fees & options excluded. Terms apply. Partners and offers are subject to change and restrictions apply. For a complete list of offers, visit us online at AAA.com/Save or your local AAA office.