Contact Us | AAA Banking

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Customer Care Center

Monday-Friday: 8:00 am-11:59 pm Eastern Time
Saturday: 9:00 am-10:00 pm Eastern Time
Phone: (Toll Free) 855.999.BANK (2265)
Fax: 313.336.0138

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Loan Servicing

Monday-Friday: 8:00 am-5:00 pm Eastern Time
Home Loans Service: 877.801.2448
Consumer/ Auto Loans Service: 855.222.8155
Fax: 313.447.1013

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Michigan Branch Location

1 Auto Club Drive
Dearborn, MI 48126
Phone: 313.336.8400
Phone: (Toll Free) 855.999.BANK (2265)
Fax: 313.336.4100

Lobby Hours
Monday-Friday: 9:00 am-4:30 pm Eastern Time

Email: AAAbanking@acg.aaa.com*

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*For your safety, do not include personal and account information such as account numbers, passwords, PIN or Social Security numbers in email correspondence.

Contact us through mail

To expedite delivery and processing of deposits or loan payments by mail, please use the following:

For Deposits, mail to:
Auto Club Trust, FSB
Attn: Deposit Operations
PO BOX 6094
Dearborn, MI 48121-9801

For Overnight Delivery of Deposits, send to:
Auto Club Trust, FSB
Attn: AOB Bank Branch
1 Auto Club Drive
Dearborn, MI 48126

For Consumer and Auto Loan Payments, mail to:
Auto Club Trust, FSB
Attn: Consumer Loan Servicing
PO Box 6135
Dearborn, MI 48121-9802

For Mortgage and Home Equity Loan Payments, mail to:
Auto Club Trust, FSB
Attn: Home Loan Servicing
P.O. Box 0054
Palatine, IL 60055-0054

For Overnight Delivery of Auto and Consumer loans Payments, send to:
Auto Club Trust, FSB
Attn: Consumer Loan Servicing
1 Auto Club Drive
Dearborn, MI 48126

2024 Holiday Calendar

Our branch office will be closed (or closing early) in observance of the following 2024 holidays. For your convenience, our ATM will still be available at these times.

New Year's Day

Monday, Jan. 1

Martin Luther King Jr. Day

Monday, Jan. 15

Memorial Day

Monday, May 27

Independence Day

Thursday, July 4

Labor Day

Monday, Sept. 2

Veteran's Day

Monday, Nov. 11

Thanksgiving Day

Thursday, Nov. 28

Christmas Eve

Tuesday, Dec. 24 (Half Day)

Christmas Day

Wednesday, Dec. 25

New Year's Eve

Tuesday, Dec. 31 (Half Day)

New Year's Day

Wednesday, Jan. 1