black and white image set in 1902 with a vintage aaa tow truck in action
Customer is getting help for a flat tire by a AAA technician

Commitment

AAA holds fundamental and enduring principles to guide our mission and corporate behavior. They are a collective commitment by association headquarters, clubs, employees and governing bodies to those we serve and to each other. They determine the culture of our organization and how we work with each other.

aaa service patrol men in the 1900s lined up side by side

AAA History

Roadside assistance is synonymous with AAA. In 1915, AAA was the first to introduce service at the roadside for stranded motorists and to this day, it is still one of the most valued features of membership.

acg diversity and inclusion wall mural saying i am in with hands reaching towards the sky

Diversity, Equity, Inclusion

The vision and mission of the Auto Club Group's (ACG's) diversity, equity and inclusion strategic plan is to build a successful and sustainable foundation that represents the diverse perspectives of our employees and members. ACG will promote a culturally inclusive environment that energetically connects our vibrant workforce, or members and the communities we serve.

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Girl planting seedling tree.

Sustainability

Our commitment to environmental, social and governance efforts is an endeavor to improve the world in which we live — for members and every person — creating a sustainable future for all to enjoy.

ACG 2022 Sustainabilty Report ACG 2021 Sustainabilty Report
Do what's right.

Integrity

Always do what’s right. This simple yet profound message appears throughout ACG’s Employee Code of Conduct and Supplier Code of Conduct and is the basis behind how we operate as a business, employer and community member.

A key component of sustaining an ethical work environment is confidential mechanisms to report questionable, illegal or unethical conduct. ACG offers two reporting methods:

 

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This link contains information related to The Auto Club Group's Group Health Plan machine readable file(s) as required by the Affordable Care Act transparency rule. These files are generally intended by the Departments of Labor, Treasury, and HHS to promote health insurance literacy, consumerism, and competition and generally are not intended for use by Plan participants.